We aim to offer free delivery to the whole of mainland UK. This can be difficult when competing with companies which operate soley in the South East but we endeavour to keep costs fair for all.
With ever increasing haulage costs offering the same delivery costs thoughout UK postcodes can be difficult and, therefore, beyond the central belt of Scotland you may incur an extra charge.
If you are in the remoter parts of the highlands of Scotland please contact us to confirm delivery costs prior to placing an order and we will endeavour to secure the best possible price.
Following your order we will track its progress and inform you of an expected delivery date. Delivery is normally within 20-30 working days of placing your order for log cabins in stock. Cabins manufactured to order may take up to 8 weeks or 40 working days at peak times.
All of the cabins arrive flat packed for self assembly, the construction process is explained in detail in the instructions provided, however, if you need advice please feel free to call us on 01380 816385
You can also contact us via e-mail email@example.com
Our experienced team have hand on experience of building a varierty of log cabin kits and will be happy to help. You shall be notified of the day and time of delivery in advance via telephone call or via e-mail.
With all our log cabins, 2 people are required to assist in the off-loading of the log cabin and someone to sign for the delivery. There must be sufficient access for anarticulated lorry. If not possible please contact us so that we can discuss alternative delivery arrangements.
Following delivery please inspect each item to ensure it is not damaged. If an item needs replacing it will be necessary to identify the part, by referring to the instruction booklet, so that a replacement part can be despatched. We will need to contact the manufacturer for replacement parts which will be despatched by courier as soon as possible.
Please note we cannot replace parts if they have been assembled or a finish has been applied.